Privacy policy

Privacy Policy

At Plexipay Online, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data.

1. Information We Collect

When you place an order or contact us via WhatsApp, Instagram, or Email, we collect the following:

• Contact Details: Name, phone number, and email address.

• Delivery Info: Shipping and billing addresses.

• Transaction Details: Payment screenshots or transaction IDs (required for order verification).

2. How We Use Your Data

We use your information strictly for business purposes, including:

• Processing and shipping your orders.

• Sending tracking updates via WhatsApp or SMS.

• Providing customer support and responding to inquiries.

• Sharing occasional updates on new arrivals (only if you’ve opted in).

3. Data Security

• No Third-Party Selling: We do not sell, trade, or rent your personal information to third-party marketing companies.

• Platform Security: Since we operate via WhatsApp and Instagram, your data is also subject to their respective privacy settings. We recommend using their built-in security features (like two-factor authentication).

4. Third-Party Services

We may share your delivery details with trusted courier partners to ensure your package reaches you. These partners are only given the information necessary to complete the delivery.

5. Your Rights

You have the right to ask us what data we hold about you or request that we delete your contact information from our records at any time.

Contact Information

If you have any questions regarding your privacy, please reach out to us:

• 📧Email: plexipayonline@gmail.com

• 📋WhatsApp: 9332316302

•📸 Instagram: @plexipayonline